If your flight has been cancelled and you can't get home it’s important you visit the FCO website to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

The Foreign & Commonwealth Office (FCO) are advising British people travelling abroad to return to the UK now, and are announcing charter flights to bring British nationals home.

The government will charge for these services, but you can claim a refund for your unused Virgin Atlantic flight home once you get back, using the form at the bottom of this page.

If you've accepted a refund or chosen not to register for a government repatriation flight, we may no longer be accountable for accommodation or meal costs for the extra time that you're away.

Because of increasing travel restrictions, we currently have no further repatriation flights scheduled.

If you’re stuck in Antiuga

The British Government has arranged special flights from Barbados to the UK, with local sweeper flights connecting travellers in Antigua to Barbados. These flights depart from 3 June.

Information for these flights

If you’re stuck in Barbados  

The British Government has arranged special flights from Barbados from the 3 June.

Information on these flights

If you’re stuck in Grenada

The British Government has arranged special flights from Barbados to the UK, with local sweeper flights connecting travellers in Grenada to Barbados. These flights depart from 3 June.

Information for these flights

If you’re stuck in Jamaica  

The British Government has arranged special flights from Kingston to London on 3 June.

Information for this flight

If you’re stuck in Lagos

The British Government has arranged additional charter flights from Lagos to London on 29 May, 1 June and 8 June. 

Information for these flights

If you’re stuck in South Africa

The British Government has arranged additional charter flights from both Cape Town and Johannesburg departing between 23 May and 4 June.

Information for these flights

If you’re stuck in St Lucia

The British Government has arranged special flights from Barbados to the UK, with local sweeper flights connecting travellers in Grenada to Barbados. These flights depart from 3 June.

Information for these flights

If you’re stuck in Trinidad and Tobago

The British Government has arranged special flights from Barbados to the UK, with local sweeper flights connecting travellers in Grenada to Barbados. These flights depart from 3 June.

Information for these flights

When you've returned home

After you've returned home on a government charter flight please apply for a refund of your unused Virgin Atlantic return flight using the below form.

Please only complete it once for each booking, as duplications can cause a delay in the time it takes our team to process your refund.

If you made your booking through a third party or travel agent, please contact them to discuss your refund options. 

We collect and use your information in accordance with our privacy policy.