Shop until you drop

Enjoy heavenly duty free shopping with our fantastic range of fragrances, watches, jewellery, spirits and much more, all available to pre-order online on our Retail Therapy website before your flight.

Then get your shopping delivered direct to your seat onboard your next flight, so there's less to carry at the airport.

You can save as much as 50% off high street prices on brands you know and love. And because it's not all duty free products, you can order even if you're not flying, and have your shopping delivered to you at home.

Best of all, Flying Club members will earn 2 miles for every £1 spent on Retail Therapy, online, onboard and telephone purchases.

Pre-ordering makes duty free easy

Give yourself one less thing to think about at the airport. Shop online before you fly from our fantastic range of Retail Therapy products at duty free prices, then sit back and wait for them to be delivered to you onboard the aircraft.

If you're flying from Heathrow or Gatwick, you'll need to place your Retail Therapy order at least four working days before you are due to fly with us, and if you're flying from Manchester or Glasgow, please order seven working days before you go.

Pre-order now

Keep shopping even after you get home

Enjoy stress free shopping with our Retail Therapy Home Delivery service and have your shopping delivered straight to your door. There's a wide range of fantastic exclusives that aren’t available onboard, all at amazing prices.

See our home delivery catalogue

Contact us

It's often quickest to use the website, but if you need to talk to someone we're here to help.

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

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If you haven’t found what you were looking for, choose the subject and we’ll get back to you as soon as possible.

Find us on social

If you like to keep it short and sweet (and all in 140 characters or less) you can also get in touch with us on Twitter