Which terminal?

All Virgin Atlantic and Delta flights depart from and arrive at Terminal 3.

Do I need a visa?

Check out our Visa information pages for every country that we fly to.

Connecting flights

If you're connecting onto a Delta flight, we've got some great news - all Virgin Atlantic and Delta flights from London Heathrow arrive and depart from our shared home at Terminal 3 (T3), offering the ultimate seamless service.

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate. Alternatively, you may use our automated self service kiosks at the airport. You'll find them in Zone A and they're open between 05.00 and 21.30.

Check in online now

Travelling with kids?

Heathrow airport has a family room equipped with amazing soft play areas and games rooms available for free, so you can let the kids enjoy themselves whilst you sit back with a well-deserved cuppa.

More about flying with children

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

Counter check in and bag drop

You’ll find our desks in Zone A of Terminal 3. We have plenty of counters available to keep the queues as short as possible. If you have an evening departure, beat the queues and check in when it's quietest between 15:00 and 17:00 - leaving you time to relax.

Baggage allowance

Arriving at LHR

Check out this handy guide for some useful tips on how to prepare you and your party for passing through UK borders.

Let's go

Heathrow Airport's facilities

Heathrow has a wide range of pubs, cafes and restaurants to choose from.
Places to eat
Grab that last-minute souvenir from one of Heathrow's's selection of shops.
Shops
Our team are always on hand to help make your journey go smoothly.
Assistance
Find out about Heathrow's accessible facilities.
Accessibility services

Airport transfers for Upper Class customers

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Contact us

It's often quickest to use the website, but if you need to talk to someone we're here to help.

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

Send us your comment or query

If you haven’t found what you were looking for, choose the subject and we’ll get back to you as soon as possible.

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